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Way to send ticket email automatically with standard plan

Evey Events & Tickets😍 Existing Feature

We use Shopify Grow with Evey Standard and use “Manually send eTickets”.

Each attendee has their own name and email address.

We need to withhold each individual attendee's eTicket until that attendee has completed an external waiver.

Once our waiver system marks that attendee as accepted, is there any supported way (API, webhook, Shopify mechanism, Flow action or other integration) to programmatically trigger “Send Ticket Email” for that specific existing attendee/ticket?

We specifically do not want to generate a new ticket. We want to release/send the existing Evey ticket after the attendee completes the waiver.

If this isn't available on Standard, is it available on Professional?

Posted by Ulli ·
Status: In Progress1 comment

Comments1

  • Marketing Team (Staytuned)

    Team•

    Oct 16

    Hey! Thanks for the detailed rundown, it makes it really easy to understand what you’re trying to do. Holding each attendee’s eTicket until their waiver is approved, then sending the existing ticket automatically, is a really smart setup.

    Since this involves your plan, your Shopify setup, and how your waiver system would connect to Evey, it’s best for our support team to look at it directly. They can confirm which options are available on Standard and Professional and help you figure out the best way to set it up.

    Please reach out to us at evey_app@staytuned.digital with your store URL and the name of the waiver tool you’re using, and we’ll be happy to help!