Improve Ticket Delivery Reliability During High-Volume Periods

During high-volume ticket launch periods (e.g., when tickets first go on sale), successfully purchased tickets are not always delivered to customers. This results in a surge of customer complaints, increased support workload, and significant disruption to business operations.

For merchants running time-sensitive or high-demand events, reliable ticket delivery is critical. Repeated delivery failures risk damaging trust in the platform and negatively impacting both merchant reputation and customer confidence.