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Does the email Service work?

Evey Events & Tickets💡 Feature Request

Hi there,

Does the setting under ‘Evey > Settings > Mail service’ work? I’ve tried with both SMTP and Brevo and neither has delivered me an email from the test at the bottom.

What would be really helpful, would be all the undeliverables sent to the ‘Sender email address’ as these tend to clearly explain why something could not be delivered.

Posted by Jonathan Morgan-Jones ·
1 comment

Comments1

  • Imee (Staytuned)

    •

    Dec 10, 2025

    Hi there,

    Thank you for your suggestion, we really appreciate it!

    Regarding the test emails, please reach out to us through the chat in Evey from your Shopify admin so we can securely check your account details.


    You can mention that you’ve tested both SMTP and Brevo and didn’t receive the test email, and our team will investigate what’s going on with deliverability.

    Looking forward to helping you get this working!

    Best regards,

    Imee